Shopware 6 Audit: Know what is slowing, or limiting your Shopware store

Kiwee helps ecommerce teams assess the technical health of their Shopware platform across performance, system architecture, security risks, infrastructure, integrations, and maintainability. You receive a clear roadmap showing what to fix first, what can wait, and what needs deeper engineering attention.

Kiwee-branded technical audit report cover for an eCommerce store, featuring the title, subtitle, and a hand-drawn impact-effort matrix for prioritizing improvements.

What makes the audit accurate, practical, and actionable.

Every audit follows a proven methodology refined over more than a decade of Shopware and eCommerce engineering work. The process takes two weeks and gives you a clear, evidence-based view of what affects performance, stability, security, and growth.

Two consultants reviewing an eCommerce store interface on a large screen, with one person pointing at product and checkout elements during a UX or technical review session.

We assess your Shopware platform across performance, system architecture, security, and operational risk.
These areas are closely connected. A slow store may be caused by code, infrastructure, integrations, database issues, caching, or deployment processes. By looking at the whole system, we identify the real causes, not just visible symptoms.

Synthetic tests alone do not show the full picture. A store can score well in a lab and still feel slow to real customers.
We combine controlled testing, real-user experience data, and application-level measurements. This shows how your store performs on actual devices, networks, browsers, and shopping journeys, including checkout.

The audit is carried out by named senior engineers with hands-on Shopware and eCommerce experience.
No junior handover. No subcontracted analysis. The engineer who performs the measurement writes the related report section, so every finding is practical, specific, and accountable.

You receive a clear action plan, not a generic issue list.
Recommendations are mapped on an impact-effort matrix, so you can quickly see what to fix first, what to plan next, and which changes may not be worth the cost. Your internal team, current partner, or Kiwee can act on the report without lock-in.

Tomek Gajewski photo
Tomasz Gajewski
CTO, 22+ years in eCommerce

Tomasz defines Kiwee’s audit methodology and personally signs off every report.
You get recommendations reviewed through the lens of technical risk, delivery reality, and long-term business value.

Know what to fix first.

After two weeks, you get a clear decision roadmap, not just a technical report.

Engineering sees what to fix, why it matters, and how to start. Leadership sees where the platform slows growth, creates risk, or needs investment.

Hand-drawn impact-effort matrix on a whiteboard with sticky notes showing examples of quick wins, complex changes, optional improvements, and low-priority tasks.

Get a clear executive view of what is slowing the store down, what creates risk, and what should be fixed first.
The summary translates technical findings into business impact: conversion risk, operational exposure, scalability limits, maintainability issues, security concerns, and investment priorities.
It is written for fast decision-making and can be shared directly with your CEO, board, or management team.

You see how your mobile performance, Largest Contentful Paint, Speed Index, and Core Web Vitals compare to the market, where you are falling behind, and what a realistic short-term performance target should be.

We analyse the key pages that shape revenue: homepage, category pages, product pages, search results, cart, and checkout, across mobile and desktop.
Using Core Web Vitals, real-user data where available, and Lighthouse reports, we identify where users experience delays, layout shifts, rendering issues, or third-party script problems.
You see which pages need attention first, what is causing friction, and how to improve the buying journey.

We use APM tools such as New Relic, Tideways, or Datadog where suitable to trace where response time is spent inside the application.
This reveals backend bottlenecks that frontend tests cannot show, including slow database queries, expensive plugins, inefficient custom code, slow API calls, checkout delays, cache misses, and background processes.
You see what is really slowing the store down and which issues will have the biggest impact when fixed.

We assess whether your hosting setup can handle the real workload of your Shopware store.
The review covers server response times, cache layers, PHP-FPM behavior, database and search services, queues, scheduled tasks, CDN setup, and infrastructure limits.
Where useful, we also create a separate comparison environment to measure TTFB and give you objective data for discussions with your hosting provider or infrastructure team.

We review how your Shopware platform is structured, including plugins, apps, themes, custom extensions, integrations, deployment flow, environments, and key dependencies.
The report shows where architecture is slowing performance, increasing maintenance cost, delaying development, or making future changes riskier than they should be.

We assess how plugins, custom code, themes, and integrations affect the stability, performance, and maintainability of your Shopware store.
The review covers ERP, PIM, CRM, payment, shipping, search, middleware, and other connected systems.
It highlights conflicts, duplicated responsibilities, fragile dependencies, outdated extensions, hidden performance costs, and areas that make the platform harder to maintain or scale.

We review the risks most likely to affect your Shopware store’s reliability, maintainability, and security.
This includes Shopware and plugin update status, configuration risks, permissions, visible exposed services, HTTPS and security headers, detectable dependency risks, secrets handling, backup and recovery practices, logging, monitoring, and deployment hygiene.
This is not a penetration test. It is a practical technical risk review focused on issues that can lead to downtime, incidents, costly maintenance, or avoidable security exposure.

Each finding is rated by severity and mapped on an impact-effort matrix, so your team can quickly see what needs attention first.
We also add risk and dependency context for technical and operational findings. This helps separate urgent fixes from long-term improvements and makes the highest-value work visible at a glance.

We close the audit with a 90-minute walkthrough for engineering and executive stakeholders.
Your team gets a clear explanation of the findings, the reasoning behind the priorities, and an open discussion on how to turn recommendations into implementation.

Chart showing Christopeit Sport’s Core Web Vitals improvement over time, from failing performance metrics to passing results after optimization.

Faster page loads
Products visible sooner

Faster interactivity
Clicks feel instant

Cumulative Layout Shift
No layout jumps during loading

Read the full case study →

Schedule an introductory consultation.

A 30-minute conversation with Anna Sawicka, Kiwee's CEO. We review the shop together, clarify whether a performance audit is the appropriate next step, and address any questions about scope, methodology, or commercial terms before any work begins.

Anna Sawicka

CEO, Kiwee Software

Common questions about the audit.

The findings are documented at a level of detail intended to be implementable by an internal engineering team without further consultation. There is no implicit expectation of a follow-on engagement; clients regularly implement the recommendations themselves, with their existing partner, or in combination. Where additional support is requested afterwards, it is scoped as a separate engagement.

Read access to the Shopware admin panel, read access to the server (SSH or equivalent), and, where available, access to an existing APM tool account. If no APM is in place, New Relic/Datadog/Tideways is configured for the duration of the audit; the two-week license cost is covered by Kiwee. The cost of installation service covered by the client.

Measurement is performed passively. Lighthouse tests are executed from our environment, an APM tool operates as an observation layer without measurable performance overhead, and the comparison server is an independent instance with no connection to the live system. End users do not experience any change during the audit.

Shopware 6.4, 6.5, 6.6 and 6.7 — Community Edition, Rise, Evolve and Beyond. For Cloud editions (SaaS), the back-end and infrastructure layer is limited; the audit then focuses on the storefront, integrations and the areas controllable by the merchant.

All access is read-only. Personal data relating to end users is not stored or transferred — the audit measures system behaviour rather than user behaviour. A GDPR-compliant data processing agreement (DPA) is part of the standard audit and is executed prior to commencement.

Audits typically begin within two to four weeks of contract signature. Where commercial circumstances require an earlier start — for example, ahead of a peak trading period, a migration, or an investor presentation — we will accommodate where capacity allows.